Delivery Timeframes

We are committed to delivering your premium orders as swiftly and safely as possible. We partner with top-tier domestic couriers to ensure a pixel-perfect delivery experience straight to your doorstep across Egypt.

• Cairo, Giza & Alexandria: Delivered within 2 to 3 business days.

• Delta & Canal Governorates: Delivered within 3 to 4 business days.

• Upper Egypt & Red Sea: Delivered within 4 to 6 business days.

Please note: Orders placed on Thursdays or public holidays will be processed on the next business day. Deliveries are carried out during daytime hours.

Shipping Rates & Fees

We believe in transparent pricing with absolutely zero hidden costs. Shipping fees are calculated flat per zone and will be clearly displayed at checkout before you finalize your order:

• Cairo, Giza & Alexandria: Standard Flat Rate (e.g., 50 EGP).

• Rest of Egypt: Standard Flat Rate (e.g., 70-80 EGP).

• Free Shipping Promotion: We offer completely FREE shipping on all orders above a specific value (e.g., 1500 EGP or more).

Open & Inspect Before You Pay (Our Guarantee)

To ensure your ultimate peace of mind, we proudly operate on a “Verify Before You Pay” policy. When the courier arrives at your door, you are fully permitted—and encouraged—to open the package and inspect the items for quality and accuracy before handing over the cash. If the item is not as expected, you can hand it right back to the courier immediately.

Order Tracking

The moment your order leaves our studio, you will receive an automated confirmation text message via SMS or WhatsApp containing your order details. Our courier partner will also contact you via phone or WhatsApp on the day of delivery to coordinate the exact time slots that suit your schedule.

Incorrect Address or Delayed Delivery

Please ensure that your delivery address, city, and mobile number are entered accurately during checkout. In case of any modifications or unexpected delays due to courier capacity, our dedicated support team will contact you promptly to ensure your package reaches you without further delay.